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Disconnection Policies

COLD WEATHER RULE

Created by the State of Minnesota to help those in need, the Cold Weather Rule protects Minnesota consumers from disconnection between October 15 and April 15. Find out how to prevent disconnection during this time by downloading our Cold Weather Rule Guide.

Cold Weather Rule Guide

 

MILITARY DISCONNECTION PROTECTION

Minnesota State Statute 325E.028 provides protection against utility disconnection if a member of your household has been ordered into active military duty, for deployment, or for a permanent change in duty station during the period of active duty.

To be considered for military service personnel service protection, you must meet requirements as outlined in the statute, and enter into a payment arrangement plan with Stearns Electric Association.

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