SmartHub Quick Start Guide

Once you’ve signed up for SmartHub, you can do many things: report a power outage, pay your bill online, sign up for paperless billing, view your energy use, manage notifications and more.

Navigate to different areas in SmartHub by following the paths below.

SmartHub Mobile App:

Report an Outage

At the top of your screen, select “Report Outage” and follow the prompts.



At the bottom of your screen, select “Bill & Pay” > “Auto Pay Program.”


Sign up for Paperless

At the bottom of your screen, select “More” > “Settings” > “Paperless Billing”


SmartHub Website:

Report an Outage

Select “Report Power Outage” from the left-hand menu.


Select “Contact Us” from the menu bar > “Report Outage”


Select “Bill & Pay” from the menu bar > “Auto Pay Program”


Sign up for Paperless

Select “Settings” from the menu bar > “Paperless Billing”


Contact our Member Service Department during regular business hours at (800) 962-0655 with any questions.