News > Stay Alert: Scammers Targeting Members

Stay Alert: Scammers Targeting Members

April 27, 2026

Stearns Electric Association is urging its members to stay alert as reports of scam calls, fake energy rebate offers and phony service disconnection threats continue to rise.

Fraudsters are now becoming more aggressive and convincing in their tactics to trick members — using impersonation, false urgency and digital deception to take payments or personal information from unsuspecting consumers.

These schemes often begin with a phone call, text or even an in-person visit from someone claiming to represent your local Cooperative. Their strategies vary, but the goal is always the same: Pressure the member into acting quickly before they have time to verify the request.

Scammers may demand immediate payment and threaten that your electricity will be shut off within minutes, while others offer too-good-to-be-true incentives related to rebates, energy audits or free equipment installations. In many cases, scammers can manipulate caller ID to appear as though the call is coming from a trusted utility number.

We want our members to know that representatives of Stearns Electric will never:

• Call and demand immediate payment from you.
• Ask for banking or account information over the phone.
• Pressure you to act without the opportunity to verify the situation.
• Encourage you to pay through prepaid debit cards, mobile apps or cryptocurrency.

Education and awareness are two of the most powerful tools we can use in this fight to combat scammers. Members are encouraged to talk with family, friends and neighbors about the warning signs of scams. Sharing information helps others stay safe and contributes to a stronger, more connected community.

If you receive a call, text, email or in-person visit from someone claiming to be from Stearns Electric and something about it doesn’t feel right, don’t hesitate to hang up, close the message or refuse entry. Then call your cooperative directly using the number listed on your monthly bill or on the official website. Member services professionals will be available to assist.