News > SmartHub Web Redesign Goes Live

SmartHub Web Redesign Goes Live

January 15, 2024

Life is busy and managing your Stearns Electric account can feel complicated. But it doesn’t have to be. Manage your Stearns Electric account anytime, anywhere by computer, smartphone or tablet with our free online application called SmartHub.

WITH SMARTHUB YOU CAN:

• Report your power outage
• Make a payment
• Sign up for outage notifications
• Check your electricity usage
• Sign up for AutoPay and/or Paperless Billing
• Notify Stearns Electric of account issues
• Communicate directly with the Cooperative

SmartHub is easy to navigate. It’s simple and quick to make a payment or view your bill. You can compare bills and find out what day of the week you typically use the most electricity. You can also choose to receive an email alert when a bill is due or other account activity occurs.

SMARTHUB WEB REDESIGN:

The newly redesigned online web platform for SmartHub was launched for Stearns Electric SmartHub users on January 15. This is for SmartHub Web only – the version that you use on your computer using a web browser. The SmartHub Mobile app has not changed.

NEW USERS:

Sign up for SmartHub today! You will need an active email address and your Stearns Electric account number to get started. Find your account number on your latest bill or call us at (800) 962-0655 during normal business hours.

CURRENT USERS:

In order to access the new platform on a web browser (Google Chrome, Firefox, Microsoft Edge, etc.), you will need to clear your browser cache and/or data. Once that is done, you will be able to access the redesigned SmartHub platform using your current username and password. We have further instructions on our SmartHub webpage but should you have any trouble, please contact us during normal business hours.